Vision Care Store Manager - Growth & Experience

EssilorLuxottica; Boulder (CO); On-site; USD 66,000 - 114,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Store Manager to lead the team in delivering exceptional customer experiences and achieving key performance indicators. You will train staff, analyze performance data, and partner with the Doctor of Optometry to elevate patient care while maintaining safety and store standards.

This role requires 4+ years of management experience, strong communication and leadership skills, and a solid grasp of optical merchandise.

Qualifications

• High School graduate or equivalent.
• 4+ years management/supervisory experience.
• Comprehensive knowledge from operations, processes and business implications.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Knowledge of current optical theory and merchandise.
• Strong communicator and listener.
• Strong basic math skills.
• Sales skills.
• Familiarity with cash register, computers and calculators.
• Ability to manage time under aggressive deadlines.

Responsibilities

• Lead the LensCrafters team to deliver unsurpassed customer service.
• Provide training and coaching to the team using company programs.
• Analyze store reports and implement action plans to improve KPIs (NPS, Sales, Labor, Exam Growth).
• Recruit and hire a highly engaged team.
• Collaborate with the Doctor of Optometry to enhance customer experience and store KPIs.
• Ensure operations, inventory and visual standards are executed flawlessly and safely.

Skills

Leadership

Communication

Negotiation

Team leadership

Time management

Sales skills

Cash handling

Computers

Math skills

Education

High School diploma or equivalent

College degree or equivalent

State licensure / ABO Certification (if applicable)

Job description

LensCrafters, part of EssilorLuxottica, seeks a Store Manager to lead the team in delivering exceptional customer experiences and achieving key performance indicators. You will train staff, analyze performance data, and partner with the Doctor of Optometry to elevate patient care while maintaining safety and store standards.

This role requires 4+ years of management experience, strong communication and leadership skills, and a solid grasp of optical merchandise.