Vision Care Store Leader — Drive Experience and KPIs

EssilorLuxottica; Port Reading (NJ); On-site; USD 69,000 - 119,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Store Manager to lead the team and drive关键 performance within the store. You will deliver the brand story, ensure flawless customer experience, and coach staff to meet KPIs and service standards.

You will collaborate with the Doctor of Optometry, supervise operations, inventory, and merchandising, and foster a safe, engaging work environment while meeting business goals.

Qualifications

• 4+ years management/supervisory experience.
• Knowledge of optical theory and merchandise.
• Strong communicator and listener.
• Familiarity with cash register, computers and calculators.
• Ability to manage time under aggressive deadlines.
• Sales skills.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Provide training and coaching to the team leveraging Company provided programs.
• Analyzes reporting to create and implement action plans to improve store KPIs.
• Attracts and hires highly engaged team to ensure the store has the right people in the right place at the right time.
• Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs.
• Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience.

Skills

Management

Customer service

Communication

Team building

Sales skills

Cash handling

Time management

Education

College degree

Tools

LC Dashboard

POS systems

Job description

LensCrafters, part of EssilorLuxottica, seeks a Store Manager to lead the team and drive关键 performance within the store. You will deliver the brand story, ensure flawless customer experience, and coach staff to meet KPIs and service standards.

You will collaborate with the Doctor of Optometry, supervise operations, inventory, and merchandising, and foster a safe, engaging work environment while meeting business goals.