Vision Care Store Leader & KPI Champion

LensCrafters; Concord (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive bonus/commission

Health care

Paid time off

Employee discounts

Job summary

LensCrafters in Concord, NH is seeking a Store Manager to lead daily operations, align with the Brand Story, and ensure flawless customer experiences.

You will mentor a team, drive KPIs, partner with the Doctor of Optometry, and maintain inventory, safety, and visual standards while delivering strong sales.

This role offers a competitive total rewards package and opportunities to grow within EssilorLuxottica's global footprint.

Qualifications

• Must have high school diploma or equivalent.
• Retail management experience is required.
• Strong leadership and people management abilities.
• Excellent customer service and communication skills.
• Ability to analyze store KPIs and drive improvement.

Responsibilities

• Lead store team to deliver exceptional customer service.
• Coach and train associates using company programs.
• Analyze KPIs and implement action plans to improve store performance.
• Collaborate with optometrists to enhance customer experience.
• Ensure safety, operations, inventory, and visual standards are followed.
• Recruit and hire qualified staff as needed.

Skills

Customer service

Team leadership

Sales skills

Communication

Time management

Inventory management

Negotiation

Education

High school diploma

College degree or equivalent

Tools

LC Dashboard

POS systems

Cash register software

Job description

LensCrafters in Concord, NH is seeking a Store Manager to lead daily operations, align with the Brand Story, and ensure flawless customer experiences.

You will mentor a team, drive KPIs, partner with the Doctor of Optometry, and maintain inventory, safety, and visual standards while delivering strong sales.

This role offers a competitive total rewards package and opportunities to grow within EssilorLuxottica's global footprint.