Vision Care Practice Leader: Growth & Team Development

ADP, Inc.; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

VSP Vision in Woodland Hills, CA is seeking a Practice Manager to lead daily operations of the ophthalmic practice and drive patient satisfaction. You will develop programs, manage staff, review policies, and analyze financials to meet budget and growth targets.

The role requires a Bachelor’s degree or equivalent, at least two years of leadership experience, and strong staff development and communication skills. Optical experience is preferred and the company offers competitive compensation.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Minimum of 2 years of leadership experience in a business-related environment.
• Optical experience preferred.
• Proven track record in leading overall team performance and understanding of optometric business processes.
• Ability to recruit, train, coach, and develop patient-centric staff.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction.
• Identify strategy for practice growth and execute plans to achieve practice, productivity and budgeted goals.
• Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff.
• Interviewing, hiring, and training new staff.
• Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients.
• Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings.
• Analyze financial data including revenue, expenses, and budgets.
• Control and manage expenses to budget as it relates to products, inventory and payroll management.
• Work on special projects and perform other related duties as assigned or requested.

Skills

Leadership experience

People management

Customer service orientation

Communication skills

Strategic planning

Education

Bachelor’s degree or equivalent

Job description

VSP Vision in Woodland Hills, CA is seeking a Practice Manager to lead daily operations of the ophthalmic practice and drive patient satisfaction. You will develop programs, manage staff, review policies, and analyze financials to meet budget and growth targets.

The role requires a Bachelor’s degree or equivalent, at least two years of leadership experience, and strong staff development and communication skills. Optical experience is preferred and the company offers competitive compensation.