Practice Growth & Operations Manager

VSP Ventures; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

VSP Vision in Los Angeles is seeking a dynamic leader to drive practice-level goals and deliver premier patient care. You will guide operations, staff development, and strategic growth while ensuring regulatory compliance and financial discipline.

The role requires strong leadership, budgeting, and customer-service focus to maintain high-quality care and patient satisfaction across the practice.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Minimum of 2 years of leadership experience in a business-related environment.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction
• Identify strategy for practice growth and execute plans to achieve practice, productivity and budgeted goals
• Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff
• Responsible for interviewing, hiring, and training new staff
• Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients
• Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings
• Analyze financial data including revenue, expenses, and budgets
• Control and manage expenses to budget as it relates to products, inventory and payroll management
• Work on special projects and perform other related duties as assigned or requested

Skills

Leadership

Customer service

Education

Bachelor’s degree

Job description

VSP Vision in Los Angeles is seeking a dynamic leader to drive practice-level goals and deliver premier patient care. You will guide operations, staff development, and strategic growth while ensuring regulatory compliance and financial discipline.

The role requires strong leadership, budgeting, and customer-service focus to maintain high-quality care and patient satisfaction across the practice.