Vision Care Front Desk Coordinator

MyEyeDr; Centennial (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Bonuses

Benefits package

Vision coverage

401K

PTO & holidays

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to manage the front desk during check-in/out and deliver a personalized patient experience. No optical experience is required as training and tools will be provided to learn about our vision care services.

You will verify insurance, assist with appointment confirmations, and support office staff while balancing multiple tasks in a fast-paced environment. Weekend/evening shifts may be required.

Qualifications

• Experience in a front desk, reception, or customer facing role.
• Strong organizational skills with ability to prioritize tasks under pressure.
• Flexible, adaptable with ability to wear multiple hats.
• Excellent communication, both written and spoken.

Responsibilities

• Provide patients a personalized check in/out experience.
• Verify and educate patients on insurance options during check in/out.
• Assist in appointment confirmations and patient outreach.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments.
• Cross train to other office support roles as needed.
• Collaborate with doctors and team to ensure a seamless patient experience.

Skills

Front desk experience

Organized

Multitasking

Customer service

Communication skills

Team player

Computer literacy

Problem solving

Job description

MyEyeDr. is seeking a Patient Service Coordinator to manage the front desk during check-in/out and deliver a personalized patient experience. No optical experience is required as training and tools will be provided to learn about our vision care services.

You will verify insurance, assist with appointment confirmations, and support office staff while balancing multiple tasks in a fast-paced environment. Weekend/evening shifts may be required.