Vision Care Experience Specialist - Part Time

VisionWorks; Saxonburg (PA); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to be the friendly face of our Exam Practice, dedicated to ensuring the best possible journey for every patient. You will handle preliminary testing and greet patients with warmth and clarity, guiding them through the eye care experience.

The role emphasizes patient records, introduction to the OD, and helping educate customers on products and services while supporting the store's daily operations and patient experience goals in a

Qualifications

• Prior customer or patient service experience preferred.
• HS diploma, GED or equivalent.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Communication

Phone support

Education

HS diploma

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to be the friendly face of our Exam Practice, dedicated to ensuring the best possible journey for every patient. You will handle preliminary testing and greet patients with warmth and clarity, guiding them through the eye care experience.

The role emphasizes patient records, introduction to the OD, and helping educate customers on products and services while supporting the store's daily operations and patient experience goals in a