Vision Care Specialist (Part-Time) — Elevate the Patient Experience

Visionworks; Minnetonka (MN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a friendly, customer-focused Visionworks Clinical Specialist/Optometric Assistant to be the face of our Exam Practice. You will handle preliminary testing, patient records, and smooth handoffs to the OD while guiding patients to the right products and services for their eye care needs.

The role combines patient care with in-store operations, supporting exam lane maintenance, inventory, and phone coverage.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma/GED

Job description

Visionworks is seeking a friendly, customer-focused Visionworks Clinical Specialist/Optometric Assistant to be the face of our Exam Practice. You will handle preliminary testing, patient records, and smooth handoffs to the OD while guiding patients to the right products and services for their eye care needs.

The role combines patient care with in-store operations, supporting exam lane maintenance, inventory, and phone coverage.