Part-Time Vision Care Specialist - Patient Experience

Visionworks of America, Inc.; Pennsylvania; On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Parental Leave

Bereavement Leave

401(k) Plan

Paid Time Off

Anniversary Rewards

Medical & Dental

Job summary

Visionworks of America, Inc. is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice.

The role focuses on eye health knowledge, preliminary testing, and guiding patients through the Visionworks experience with a simple, human and bold approach. You will support the store's exam lane, educate patients, and help transition them to sales, while maintaining records and assisting with day-to-day operations.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer Experience

In-store Sales

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice.

The role focuses on eye health knowledge, preliminary testing, and guiding patients through the Visionworks experience with a simple, human and bold approach. You will support the store's exam lane, educate patients, and help transition them to sales, while maintaining records and assisting with day-to-day operations.