Vision Care Champion - Part-Time Optometric Assistant

VisionWorks; Accokeek (MD); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Time off

Job summary

VisionWorks is seeking a Part-Time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of the exam journey, guiding patients through preliminary testing and the transition to the OD. You will support the front desk, educate patients about our products, and help ensure a smooth, human-centered experience.

The role emphasizes customer service, basic eye health knowledge, and collaboration with the OD and sales team.

Qualifications

• Related customer or patient experience preferred, but not necessary

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer experience

Education

HS diploma or GED

Job description

VisionWorks is seeking a Part-Time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of the exam journey, guiding patients through preliminary testing and the transition to the OD. You will support the front desk, educate patients about our products, and help ensure a smooth, human-centered experience.

The role emphasizes customer service, basic eye health knowledge, and collaboration with the OD and sales team.