Vision Care Experience Coordinator

EssilorLuxottica; Paterson (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Star Optical, part of EssilorLuxottica, seeks an organized front desk/administrative coordinator to support doctors, visitors and patients in Paterson, NJ. You will link front-desk operations with clinical activities, ensuring a seamless, patient-centered experience.

The role emphasizes punctual communication, appointment scheduling, billing assistance, and HIPAA compliance. Weekend/evening shifts may be required depending on location, with opportunities for professional development and a

Qualifications

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service and communication skills.

Responsibilities

• Greets patients and manages telephone inquiries courteously.
• Schedules appointments and coordinates with doctors and staff.
• Maintains patient records and processes charges in a HIPAA-compliant manner.
• Ensures clinic operations run smoothly and supports team needs.

Skills

Customer service

Communication

Problem solving

Appointment scheduling

Education

High School diploma or equivalent

Tools

Patient record systems

Point-of-sale / office software

Job description

Star Optical, part of EssilorLuxottica, seeks an organized front desk/administrative coordinator to support doctors, visitors and patients in Paterson, NJ. You will link front-desk operations with clinical activities, ensuring a seamless, patient-centered experience.

The role emphasizes punctual communication, appointment scheduling, billing assistance, and HIPAA compliance. Weekend/evening shifts may be required depending on location, with opportunities for professional development and a