Vision Care Experience Coordinator

Visionworks of America, Inc.; Clarksville (IN); On-site; USD 17,220 - 19,286; Part time

Benefits offered by this job

Vision Coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical for Full Timers

Job summary

Visionworks of America, Inc. is seeking an OD Coordinator to be the face of our Exam Practice, guiding patients through the first steps of their Visionworks experience with warmth and clarity.

The role includes assisting with training and scheduling of OD Techs, maintaining patient records, and ensuring smooth transitions from the exam to the sales floor. Join a team that values care, efficiency, and a human approach to eye health.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience
• Licensed OD Techs will have/maintain a State Optician License

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist’s daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Skills

Customer service

Communication

Scheduling

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking an OD Coordinator to be the face of our Exam Practice, guiding patients through the first steps of their Visionworks experience with warmth and clarity.

The role includes assisting with training and scheduling of OD Techs, maintaining patient records, and ensuring smooth transitions from the exam to the sales floor. Join a team that values care, efficiency, and a human approach to eye health.