Optometric Experience Coordinator

Visionworks of America; Clarksville (IN); On-site; USD 16,531 - 19,286; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America is seeking an OD Coordinator to be the face of our Exam Practice, coordinating OD Tech training and scheduling while guiding patients through the initial Visionworks experience. The role supports the store's exam lane and patient service goals in a part-time capacity.

Responsibilities include managing patient records, transitioning patients to the doctors and sales staff, assisting with daily deposits, inventory, and phones.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED, or equivalent related job experience.
• Licensed OD Techs will have/maintain a State Opticians License.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates with necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day‑to‑day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist’s daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Skills

Customer service

Eye health basics

Scheduling

Education

HS diploma or GED

Job description

Visionworks of America is seeking an OD Coordinator to be the face of our Exam Practice, coordinating OD Tech training and scheduling while guiding patients through the initial Visionworks experience. The role supports the store's exam lane and patient service goals in a part-time capacity.

Responsibilities include managing patient records, transitioning patients to the doctors and sales staff, assisting with daily deposits, inventory, and phones.