Remote Vision Care Coordinator

VisionWorks; Phoenix (AZ); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Vision Coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Phoenix, AZ is seeking an OD Coordinator to be the face of our Exam Practice and ensure the best possible journey for every patient. You will assist with training and scheduling of OD Techs and guide patients from the exam to the sales floor.

This role requires knowledge of eye health, optics and our services helps you educate customers. A friendly voice, strong teamwork and a human, bold approach are valued as we foster an inclusive environment.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience
• Licensed OD Techs will have/maintain a State Opticians License

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor with information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist's daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Skills

Customer service

Education

HS diploma or GED or equivalent related job experience

Job description

Visionworks in Phoenix, AZ is seeking an OD Coordinator to be the face of our Exam Practice and ensure the best possible journey for every patient. You will assist with training and scheduling of OD Techs and guide patients from the exam to the sales floor.

This role requires knowledge of eye health, optics and our services helps you educate customers. A friendly voice, strong teamwork and a human, bold approach are valued as we foster an inclusive environment.