Vision Care Experience Coordinator

Visionworks; Aurora (CO); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Vision Coverage

401k Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking an OD Coordinator to be the face of our Exam Practice. You will assist with training and scheduling of OD Techs and guide patients through the eye exam process in a simple, human, and bold way.

Responsibilities include maintaining patient records, introducing patients to the OD, guiding transitions to sales, and supporting day-to-day operations, including inventory and phone duties, to ensure a smooth patient experience.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.
• Licensed OD Techs will have/maintain a State Opticians License.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist’s daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Skills

Customer or patient experience

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks is seeking an OD Coordinator to be the face of our Exam Practice. You will assist with training and scheduling of OD Techs and guide patients through the eye exam process in a simple, human, and bold way.

Responsibilities include maintaining patient records, introducing patients to the OD, guiding transitions to sales, and supporting day-to-day operations, including inventory and phone duties, to ensure a smooth patient experience.