Vision Care Experience Advisor

EssilorLuxottica Group; La Fayette (KY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Benefits

Bonus plan

Employee discounts

Job summary

LensCrafters is seeking a Part-Time EyeCare Advisor to greet customers promptly, explain tests and products, and ensure accurate prescription handling. You will assist with frames and lenses, maintain HIPAA-compliant records, and support the optometrist and retail team.

We value strong communication, customer service, and basic math skills. This role offers benefits and an incentive plan, with a focus on delivering the LensCrafters Experience in-store.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.

Responsibilities

• Greets customers without delay (within 30 seconds).
• Promptly answers the telephone (3 rings) in a friendly and courteous manner.
• Explains all required paperwork, tests, products and services.
• Attentive to details; reviews prescriptions and patient information carefully; identifies special needs with guidance.
• Operates the POS system accurately and processes payments following security procedures.

Skills

Customer service

Strong communicator

Sales skills

Problem solving

Organization

Numerical accuracy

Education

High School diploma or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters is seeking a Part-Time EyeCare Advisor to greet customers promptly, explain tests and products, and ensure accurate prescription handling. You will assist with frames and lenses, maintain HIPAA-compliant records, and support the optometrist and retail team.

We value strong communication, customer service, and basic math skills. This role offers benefits and an incentive plan, with a focus on delivering the LensCrafters Experience in-store.