Vision Care Experience Specialist

Luxottica; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health care

Bonus/commission

Employee discounts

Job summary

LensCrafters is seeking an EyeCare Advisor to deliver the LensCrafters Experience, greeting customers quickly and guiding them through paperwork, tests and product selections. You will support the store team in providing high-quality optical care and explain HIPAA-compliant processes, while operating the POS and handling transactions with accuracy.

This role emphasizes strong communication, teamwork, and the ability to adapt to promotions and busy periods to ensure an exceptional customer

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills essential.
• Experience in retail or optical a plus.

Responsibilities

• Greet customers promptly and provide attentive service.
• Explain documents, tests, products and services clearly.
• Maintain patient records with care and HIPAA compliance.

Skills

Customer service

Communication

Sales

Cash handling

Attention to detail

Education

High School diploma or equivalent

Tools

POS system

Cash register

Job description

LensCrafters is seeking an EyeCare Advisor to deliver the LensCrafters Experience, greeting customers quickly and guiding them through paperwork, tests and product selections. You will support the store team in providing high-quality optical care and explain HIPAA-compliant processes, while operating the POS and handling transactions with accuracy.

This role emphasizes strong communication, teamwork, and the ability to adapt to promotions and busy periods to ensure an exceptional customer