Vision Care Coordinator — Patient Experience

EssilorLuxottica; Simpsonville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

EssilorLuxottica’s Triangle Vision Optometry is seeking a Patient Care Coordinator to join our dedicated team in Simpsonville, SC. You will coordinate daily front-desk operations, greet patients, schedule appointments, collect payments, and help ensure a smooth patient flow from check-in to check-out.

As part of TeamVision’s eyecare network, you will support doctors and staff, maintain patient confidentiality, verify insurance eligibility, and handle administrative tasks with accuracy and

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.
• Organizational skills.

Responsibilities

• Greet patients promptly.
• Answer calls in a friendly, courteous manner.
• Schedule appointments to optimize patient flow.
• Notify providers of arrivals and delays.
• Facilitate reminder calls for appointments and pickups.
• Record and update payments, and process third-party claims.
• Maintain office inventory and equipment; assist with supplies.
• Protect patients' confidentiality per HIPAA.

Skills

Customer service

Communication

Problem solving

Organization

Listening

Education

High school diploma

Job description

EssilorLuxottica’s Triangle Vision Optometry is seeking a Patient Care Coordinator to join our dedicated team in Simpsonville, SC. You will coordinate daily front-desk operations, greet patients, schedule appointments, collect payments, and help ensure a smooth patient flow from check-in to check-out.

As part of TeamVision’s eyecare network, you will support doctors and staff, maintain patient confidentiality, verify insurance eligibility, and handle administrative tasks with accuracy and