Vision Care Consultant & Patient Experience Advocate

AEG Vision; Bellevue (WA); Hybride; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

PTO

Paid Holidays

HSA/FSA

Résumé du poste

AEG Vision is seeking an Optical Consultant to work alongside Optometrists, supporting patient care and education with a focus on accurate record-keeping and seamless clinic operations.

Responsibilities include preliminary patient evaluations, interviews, referrals, scheduling, documentation in EHR, and assisting with diagnostics. High attention to detail and teamwork are essential in a fast-paced on-site setting.

Qualifications

• High school diploma or GED required with solid attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Proficient PC skills including MS Office and Windows.
• Strong teamwork and professional communication with patients and staff.

Responsabilités

• Perform preliminary patient evaluations prior to exam with Optometrist.
• Conduct patient interviews to identify medical issues and reason for visit.
• Schedule referrals and manage related paperwork when needed.
• Maintain accurate patient records in EHR per policies.
• Answer patient inquiries regarding medications and treatment.
• Assist with diagnostic testing using equipment like OCT and visual field tests.
• Help with CPT codes and post-op billing as applicable.
• Ensure optimal schedule utilization with reminders and recalls.
• Assist with contact lens insertion, removal, and inventory management.
• Support the Optometrist and perform scribes or refractions as needed.

Connaissances

Attention to detail

Team collaboration

Communication skills

Customer service

Formation

High School diploma or GED

Outils

MS Office

Windows OS

EHR systems

Description du poste

AEG Vision is seeking an Optical Consultant to work alongside Optometrists, supporting patient care and education with a focus on accurate record-keeping and seamless clinic operations.

Responsibilities include preliminary patient evaluations, interviews, referrals, scheduling, documentation in EHR, and assisting with diagnostics. High attention to detail and teamwork are essential in a fast-paced on-site setting.