Optical Care Specialist: Patient Education & Prep

AEG Vision; Hampton (VA); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking an Optical Consultant in Hampton, VA to support Optometrists and deliver exceptional patient care. You will perform preliminary patient evaluations, coordinate referrals, maintain accurate records in EHR, and assist with documentation and scheduling.

This on-site role emphasizes teamwork, compliance, and a patient-first approach to eye care. The position requires strong communication, attention to detail, and the ability to work under pressure in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Ability to work collaboratively in a team.
• Strong verbal and written communication skills.
• Proficiency with PC office applications and EHR systems.

Responsibilities

• Perform preliminary patient evaluations prior to exams.
• Schedule referrals and manage patient records in EHR.
• Respond to patient inquiries and assist with education and care.
• Handle clerical duties and ensure HIPAA compliance.

Skills

Excellent communication

Team collaboration

Attention to detail

Patient care support

Education

High School Diploma or GED

Tools

EHR systems

OCT

Visual Field

Pachymetry

Retinal Camera

Job description

AEG Vision is seeking an Optical Consultant in Hampton, VA to support Optometrists and deliver exceptional patient care. You will perform preliminary patient evaluations, coordinate referrals, maintain accurate records in EHR, and assist with documentation and scheduling.

This on-site role emphasizes teamwork, compliance, and a patient-first approach to eye care. The position requires strong communication, attention to detail, and the ability to work under pressure in a fast-paced environment.