Vision Care Concierge & Scheduling Lead

Luxottica Group; Boca Raton (FL); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

LensCrafters in Boca Raton, FL seeks an friendly Administrative Coordinator to support doctors, visitors, and patients by coordinating daily front-office operations and ensuring a smooth patient experience. You will handle scheduling, check-ins, insurance questions, and payments to keep the practice running efficiently.

In this role you will maintain patient privacy, work with medical staff, and help create a welcoming environment that reinforces LensCrafters as the premier destination for

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service experience.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.

Responsabilités

• Greets patients promptly and courteously.
• Answers the phone in a friendly and efficient manner.
• Schedules appointments and manages patient flow.
• Notifies providers of arrivals and delays.
• Handles reminders, payments, and insurance coordination.
• Maintains office inventory and HIPAA confidentiality.
• Maintains a safe, compliant work environment.
• Contributes to team effort and supports business needs.

Connaissances

Strong customer service

Clear communicator

Problem solving

Organizational skills

Attentive receptionist

Formation

High school diploma or equivalent

Outils

POS systems

Patient record systems

Office software

Description du poste

LensCrafters in Boca Raton, FL seeks an friendly Administrative Coordinator to support doctors, visitors, and patients by coordinating daily front-office operations and ensuring a smooth patient experience. You will handle scheduling, check-ins, insurance questions, and payments to keep the practice running efficiently.

In this role you will maintain patient privacy, work with medical staff, and help create a welcoming environment that reinforces LensCrafters as the premier destination for