Vision Care Concierge & Optometric Assistant

Milwaukee Succeeds; Milwaukee (WI); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a friendly, patient-focused Clinical Specialist/Optometric Assistant to greet patients, assist with preliminary testing, and guide them from exam to sales floor. This role emphasizes a simple, human, and bold approach to eye-care journeys.

Ideal candidates bring customer service experience and a willingness to learn eye health basics. This full-time position resides in Milwaukee, offering a strong benefits package and opportunities for growth in a retail eye care

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer experience

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly, patient-focused Clinical Specialist/Optometric Assistant to greet patients, assist with preliminary testing, and guide them from exam to sales floor. This role emphasizes a simple, human, and bold approach to eye-care journeys.

Ideal candidates bring customer service experience and a willingness to learn eye health basics. This full-time position resides in Milwaukee, offering a strong benefits package and opportunities for growth in a retail eye care