Vision Care Concierge & Patient Experience Lead

Talentify; Dunwoody (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Part-Time Visionworks Clinical Specialist/Optometric Assistant to greet patients, perform preliminary testing, and guide them through the exam journey with a friendly, human approach. You will help connect patients with the OD and educate them on products and services to meet eye care needs.

Ideal candidates have customer or patient service background. The role supports in-store operations, including inventory, equipment cleaning, and phone coverage, while delivering a

Qualifications

• Customer or patient experience preferred, but not required.
• HS diploma or GED or equivalent related job experience is required.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate customers on products and services that meet their eye care needs.
• Support day-to-day operational activities to maintain the exam lane and patient experience, including restocking inventory, cleaning equipment, and answering phones.

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks is seeking a Part-Time Visionworks Clinical Specialist/Optometric Assistant to greet patients, perform preliminary testing, and guide them through the exam journey with a friendly, human approach. You will help connect patients with the OD and educate them on products and services to meet eye care needs.

Ideal candidates have customer or patient service background. The role supports in-store operations, including inventory, equipment cleaning, and phone coverage, while delivering a