Vision Care Concierge & Exam Support

Visionworks of America, Inc.

Menomonee Falls (WI)

On-site

USD 18,000 - 24,000

Full time

2 days ago

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Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in Wisconsin to be the warm face of our Exam Practice. You will guide patients through preliminary testing, share eye health knowledge, and help transition them from the exam to product recommendations on the sales floor.

Strong customer service mindset and interest in vision care will help you thrive. This full-time role includes benefits and a supportive team environment in a retail setting.

Qualifications

Related customer or patient experience preferred, but not necessary.
HS diploma, GED or equivalent related job experience.

Responsibilities

Maintain complete and accurate patient records before conducing preliminary testing
Introduce patient to OD and provide OD with important patient information
Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer experience

Education

HS diploma, GED or equivalent

Job description

Strong customer service mindset and interest in vision care will help you thrive. This full-time role includes benefits and a supportive team environment in a retail setting.

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