Vision Care Concierge & Front Desk

Visionworks of America; Marietta (GA); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America is seeking a Visionworks Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice and ensure the best patient journey. You will handle preliminary testing knowledge, eye health basics, and support product recommendations to meet eye care needs.

The role emphasizes a simple, human, and bold approach to patient care in a full-time setting with opportunities for growth and benefits.

Qualifications

• Experience in customer or patient service preferred.
• HS diploma or GED required.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Patient experience

Education

HS diploma or GED

Job description

Visionworks of America is seeking a Visionworks Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice and ensure the best patient journey. You will handle preliminary testing knowledge, eye health basics, and support product recommendations to meet eye care needs.

The role emphasizes a simple, human, and bold approach to patient care in a full-time setting with opportunities for growth and benefits.