Vision Care Concierge & Exam Specialist

VisionWorks; South Strabane Township (PA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly and charismatic Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You’ll guide patients through the first steps of their eye care journey with a simple, human and bold approach.

You will maintain patient records, introduce patients to the OD, and help transition them to sales with product recommendations. You’ll support the store’s exam lane and daily operations, including inventory, equipment cleaning, and answering phones to

Qualifications

• Related customer or patient experience preferred
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service experience

Interpersonal skills

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly and charismatic Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You’ll guide patients through the first steps of their eye care journey with a simple, human and bold approach.

You will maintain patient records, introduce patients to the OD, and help transition them to sales with product recommendations. You’ll support the store’s exam lane and daily operations, including inventory, equipment cleaning, and answering phones to