Vision Care Assistant Manager - Lead Patient Experience

Visionworks; Hurst (TX); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Texas, USA, is seeking an Optical Supervisor/Assistant Manager to lead the store in the absence of the General Manager. You will coach staff, manage daily operations, and support the physician appointment flow to ensure excellent patient experiences.

Your role focuses on driving sales, supervising the sales floor and exam lane, and delivering a seamless customer journey while meeting financial goals.

Qualifications

• 1-5 years of supervisory experience required.

Responsibilities

• Promote store profitability by meeting daily, weekly, and monthly targets.
• Supervise the sales floor and exam lane, guiding staff to deliver the patient/customer journey.
• Coordinate doctor appointments and eyewear services to meet patient needs.
• Coach and motivate associates to provide a flawless patient experience.
• Execute operational activities to meet financial and customer experience goals.

Skills

Supervisory experience

Customer service

Leadership

Education

HS Diploma or GED

Job description

Visionworks in Texas, USA, is seeking an Optical Supervisor/Assistant Manager to lead the store in the absence of the General Manager. You will coach staff, manage daily operations, and support the physician appointment flow to ensure excellent patient experiences.

Your role focuses on driving sales, supervising the sales floor and exam lane, and delivering a seamless customer journey while meeting financial goals.