Vision Care Assistant Manager

LensCrafters; Franklin (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

LensCrafters in Franklin, TN is seeking an Assistant Manager to support the Store Manager and act as a business owner in the marketplace. You will participate in driving sales, customer satisfaction, and store operations while leading a team.

Responsibilities include coaching staff, executing store initiatives, managing daily duties, ensuring compliant procedures, and maintaining visual standards, with a flexible schedule including nights and weekends.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs).
• Partners with Store Manager to lead & develop team.
• Executes store initiatives and maintains visual standards.
• Maintains positive relationships with doctors and customers.
• Performs administrative duties and tasks.
• Works a flexible schedule, including nights & weekends.

Skills

Team leadership

Customer service

Retail operations

Cash handling

Communication

Problem solving

Education

High School diploma

College degree preferred

Tools

POS system

Computers & calculators

Excel basics

Job description

LensCrafters in Franklin, TN is seeking an Assistant Manager to support the Store Manager and act as a business owner in the marketplace. You will participate in driving sales, customer satisfaction, and store operations while leading a team.

Responsibilities include coaching staff, executing store initiatives, managing daily duties, ensuring compliant procedures, and maintaining visual standards, with a flexible schedule including nights and weekends.