Optical Retail Team Leader

EssilorLuxottica; Mount Juliet (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, is seeking an Assistant Manager in Mount Juliet, TN to lead in the absence of the Store Manager and act as a business owner within the marketplace. You will drive KPIs, coach the team, and ensure excellent patient and customer care.

Join a global leader in vision care and help deliver a premier in-store experience, shaping sales, operations, and patient services across the community.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & retention goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Management experience

Retail operations

Customer service

Cash handling

English proficiency

Education

High School diploma

Tools

POS system

Cash register

Job description

LensCrafters, part of EssilorLuxottica, is seeking an Assistant Manager in Mount Juliet, TN to lead in the absence of the Store Manager and act as a business owner within the marketplace. You will drive KPIs, coach the team, and ensure excellent patient and customer care.

Join a global leader in vision care and help deliver a premier in-store experience, shaping sales, operations, and patient services across the community.