Vision Care Store Lead - Assistant Manager

LensCrafters; Freehold (NJ); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discounts

Paid time off

Job summary

LensCrafters is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the local LensCrafters store. You will drive key performance metrics and support patient/customer care in a dynamic retail eyecare environment.

The role requires at least 1 year of supervisory experience, strong retail knowledge, and excellent communication and selling skills. Evening and weekend availability is expected as part of a flexible schedule.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Education

High School diploma

College degree

Tools

POS system

Cash register

Computers

Job description

LensCrafters is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the local LensCrafters store. You will drive key performance metrics and support patient/customer care in a dynamic retail eyecare environment.

The role requires at least 1 year of supervisory experience, strong retail knowledge, and excellent communication and selling skills. Evening and weekend availability is expected as part of a flexible schedule.