Virtual Travel Consultant

Nova Travels; Pittsburgh (Allegheny County); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training and professional development

Advancement opportunities

Travel perks and industry discounts

Job summary

Nova Travels is hiring a Virtual Travel Consultant in a fully remote position. You will assist travelers with planning and preparing for trips, answering questions, and providing destination information to ensure smooth travel experiences.

Ideal candidates have strong communication and customer service skills, can stay organized with multiple requests, and are comfortable using online platforms. Prior travel or hospitality experience is preferred and training and development support are offered.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Skills

Communication

Customer service

Organizational skills

Digital tools

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts