Virtual Travel Consultant

Nova Travels; Los Angeles (CA); Remote; USD 21,000 - 34,000; Full time

Job summary

Nova Travels is seeking a Virtual Travel Consultant to assist travelers with planning and preparing for trips. This fully remote role involves communicating with clients via email, phone, and messaging platforms, reviewing itineraries, answering travel questions, and coordinating travel details.

The ideal candidate has strong communication skills, is highly organized, comfortable with online tools, and passionate about helping others plan trips.

Qualifications

• Excellent communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Skills

Strong communication

Customer service

Organized

Hospitality experience

Digital tools

Tools

Online platforms

Digital tools

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan trips
• Fully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts