Virtual Travel Consultant

Live the Dash Travel; Richmond (VA); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Exclusive offers

Training and support provided

Job summary

A travel consultancy is seeking a Virtual Travel Consultant to join their remote team. This role involves engaging with clients to create customized travel experiences for vacations, honeymoons, and group trips. Candidates should possess strong communication skills, be tech-savvy, and self-motivated. The company offers flexible scheduling with both part-time and full-time options, training, and unlimited earning potential through commissions. Enjoy travel perks and industry discounts while working from anywhere.

Qualifications

• Experience in customer service or travel industry is a plus.
• Strong communication and interpersonal skills required.
• Tech-savvy and comfortable with online booking tools.
• Self-motivated with excellent time management.
• Ability to work independently in a remote setting.
• 100% remote with flexible schedules.
• Bilingual abilities are a plus.

Responsibilities

• Engage with clients to understand their travel goals.
• Research and curate tailored travel experiences.
• Book flights, hotels, and other travel components.
• Provide support before and during travel.
• Recommend travel enhancements for client satisfaction.
• Maintain accurate client records and itineraries.
• Recordkeeping: Maintain client itineraries and booking confirmations.

Skills

Communication skills

Interpersonal skills

Time management

Customer service

Sales

Bilingual skills

Tools

Online booking platforms

Job description

We are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team. In this role, you’ll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more. If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from anywhere — this could be the perfect fit for you!

Key Responsibilities:

Client Engagement: Communicate with clients virtually (via phone, email, or chat) to understand their travel goals, preferences, and special requests.

Customized Planning: Research destinations and curate tailored travel experiences that align with client desires, whether it's luxury escapes, family getaways, or group adventures.

Reservation Management: Book travel components such as flights, hotels, car rentals, tours, and cruises through various supplier platforms.

Travel Support: Act as a reliable point of contact before, during, and after travel — handling changes, cancellations, and unforeseen issues.

Upsell & Cross-Sell: Recommend travel enhancements such as travel insurance, excursions, and upgrades to maximize value and customer satisfaction.

Industry Knowledge: Stay informed on evolving travel restrictions, new destinations, visa requirements, and supplier promotions.

Recordkeeping: Maintain up-to-date client records, itineraries, payments, and booking confirmations.

Qualifications:

Prior experience in customer service, sales, or the travel industry is a plus but not required.

Strong communication and interpersonal skills with a professional virtual presence.

Tech-savvy and comfortable learning online booking tools and systems.

Self-motivated with excellent time management skills.

A strong desire to help people create unforgettable travel experiences.

Ability to work independently in a remote setting.

Bilingual skills are a plus, but not mandatory.

100% remote – work from anywhere!

Flexible schedule – part-time or full-time options available.

Travel perks, industry discounts, and exclusive offers.

Training and support provided — no experience necessary.

Unlimited earning potential through commissions and bonuses.