Virtual Travel Consultant

Nova Travels; Houston (TX); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Travel perks

Training & development

Advancement opportunities

Job summary

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan and prepare for trips from a fully remote position. You will communicate across email, phone, and messaging platforms, review itineraries, and provide destination information to ensure smooth travel experiences.

Ideal candidates bring strong communication and customer service skills, comfort with online tools, and a genuine interest in travel.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Skills

Communication

Organization

Digital tools

Customer service

Travel interest

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan trips
• Fully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts