Virtual Travel Consultant

Nova Travels; Greenville (SC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and professional development

Access to travel perks and industry '"

Job summary

Nova Travels is hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. This fully remote role focuses on delivering excellent customer service through email, phone, and messaging platforms.

You will review travel plans, answer questions, provide destination information, and coordinate support before departure. Ideal candidates have strong communication skills and are organized, comfortable with online tools, and eager to help others create seamless

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.
• Interest in travel and helping others plan trips.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Skills

Communication skills

Customer service

Organizational skills

Digital literacy

Education

High school diploma or equivalent

Tools

CRM software

Email & chat platforms

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan trips
• Fully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts