Virtual Travel Consultant

Nova Travels; Salt Lake City (UT); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Travel perks and industry discounts

Job summary

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan and coordinate trips entirely online. In this remote role you will answer questions, review itineraries, and provide destination information to ensure smooth travel experiences.

You will communicate via email, phone, and messaging platforms, stay organized while handling multiple requests, and take advantage of training and development opportunities. Remote position with travel perks and industry discounts.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.
• Interest in travel and helping others plan trips.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan trips
• Fully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts