Virtual Scheduler

Mytravelconnection; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Virtual Scheduler to join their team. This role offers the chance to work from home, providing exceptional customer service while booking travel arrangements for clients. With over 70 years in the business, the company prioritizes training and support for new employees, making it an ideal opportunity for those looking to start a career in travel. Enjoy a flexible schedule and the chance to work with top suppliers in the industry. If you have a passion for travel and helping others, this position could be the perfect fit for you.

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Qualifications

• No experience necessary; we provide training for all new hires.
• Exceptional customer service and communication skills are essential.

Responsibilities

• Provide premium concierge service to travelers from start to finish.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Job description

Join to apply for the Virtual Scheduler role at My Travel Connection

Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with the ability to prioritize and multi-task.
• Job Type: Full-time or part-time.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements: Must be at least 18 years of age and reside in the U.S, Mexico, or Australia. Laptop and/or smartphone and Wi-Fi are required.

Benefits: Ongoing Training, Flexible Schedule, Certifications included, Work Remote.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Hospitality