Virtual Scheduler

Mytravelconnection; New York (NY); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in travel services is seeking a Virtual Scheduler to join their dynamic team. This exciting role offers the chance to work from home, providing exceptional customer service while booking travel arrangements for clients. With over 70 years in the business, you will receive comprehensive training, ensuring you become a travel expert. Your responsibilities will include managing customer inquiries, coordinating bookings, and utilizing various travel resources. If you have a passion for travel and enjoy helping others create memorable experiences, this opportunity is perfect for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Qualifications

• No experience necessary, training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Serve as primary customer contact providing premium service.
• Research and book travel packages including air and hotel.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Join to apply for the Virtual Scheduler role at My Travel Connection.

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with ability to prioritize and multi-task.
• Job Type: Full-time or part-time.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements:

Must be at least 18 years of age and reside in the U.S, Mexico, or Australia. Laptop and/or smartphone and Wi-Fi are required.

Ongoing Training

Seniority level: Entry level.

Employment type: Full-time.

Job function: Customer Service.

Industries: Hospitality.