Virtual Scheduler

My Travel Connection; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in providing exceptional travel experiences. This role offers the chance to work from home while booking air, hotel, and event tickets for clients across the globe. With over 70 years in the business, the company prides itself on delivering superior customer service and is committed to training new agents. Whether you are looking for full-time or part-time work, this opportunity allows for a flexible schedule and the chance to grow in the travel industry. Join a supportive team and make memorable trips happen for travelers everywhere!

Benefits

Flexible Schedule

Employee Discounts

Agent Certification Training

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills are essential.

Responsibilities

• Provide premium concierge service to travelers from start to finish.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization Skills

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

New York, United States | Posted on 04/21/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi-task
• Job Type: Full-time or part-time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.

Laptop and/or smartphone and Wi-Fi are required.