Virtual RN: 24/7 Care Coordination & Triage

Mercy; Ballwin (MO); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Retirement plan

Job summary

Mercy seeks an experienced registered nurse to join the vAcute program in Ballwin, MO. This 24/7 virtual triage role supports ED handoffs, scheduling, and care coordination across the care continuum.

Responsibilities include patient education, ongoing clinical assessment, and collaboration with the Medical Director to deliver high-quality, patient-centered care in a cutting-edge virtual environment. An active RN license and 2–3 years in Med-Surg/ED/CC are required.

Qualifications

• Current RN license in hiring state (or compact licensure)
• 2–3 years of recent Med Surg, ED, or Critical Care experience
• Strong ability to collaborate with care team and Medical Director to deliver patient-centered care

Responsibilities

• Serve as 24/7 point of contact for ED handoffs
• Facilitate scheduling and coordinate care across the continuum
• Support Mercy’s Intense Care Coordination program and patient education

Skills

RN licensure

Critical care experience

ED/Med-Surg experience

Education

Associate's Degree, Diploma, or BSN

Job description

Mercy seeks an experienced registered nurse to join the vAcute program in Ballwin, MO. This 24/7 virtual triage role supports ED handoffs, scheduling, and care coordination across the care continuum.

Responsibilities include patient education, ongoing clinical assessment, and collaboration with the Medical Director to deliver high-quality, patient-centered care in a cutting-edge virtual environment. An active RN license and 2–3 years in Med-Surg/ED/CC are required.