Virtual Receptionist: Client Care & Scheduling Expert

Flare energy services; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Flare Energy Services is seeking a highly organized professional to be the first point of contact for clients and visitors. You will manage incoming calls, emails, and inquiries, providing exceptional customer service and support.

The role includes scheduling appointments, maintaining the calendar, handling communications promptly and efficiently, and supporting administrative tasks such as data entry and file management.

Qualifications

• Manage incoming calls, emails and inquiries with a professional and courteous approach.
• Maintain calendars and schedule appointments for team members.
• Provide timely information and assistance to clients; support administrative tasks.
• Handle confidential information with discretion and professionalism.

Responsibilities

• Answering and directing phone calls in a courteous and professional manner.
• Managing appointment scheduling and calendar coordination for team members.
• Responding to emails and inquiries, providing information and assistance as needed.
• Maintaining a clean and organized virtual workspace.
• Assisting with administrative tasks such as data entry, document preparation, and file management.
• Collaborating with team members to ensure smooth operations and effective communication.
• Handling confidential information with discretion and professionalism.

Skills

Phone etiquette

Calendar management

Customer service

Data entry

Microsoft Office

Tools

Microsoft Office

Google Workspace

CRM Software

Job description

Flare Energy Services is seeking a highly organized professional to be the first point of contact for clients and visitors. You will manage incoming calls, emails, and inquiries, providing exceptional customer service and support.

The role includes scheduling appointments, maintaining the calendar, handling communications promptly and efficiently, and supporting administrative tasks such as data entry and file management.