Remote Booking & Scheduling Specialist

Remote Careers; Cincinnati (OH); Remote; USD 22,000 - 36,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Job summary

Remote Careers is seeking an organized Booking and Scheduling Coordinator to assist customers with coordinating reservations, schedules, and related service requests. The ideal candidate is detail-oriented, responsive, and comfortable managing customer information through online booking and scheduling systems.

The role involves handling inquiries, gathering preferences, researching options, coordinating details, and providing confirmations and updates while maintaining accurate records.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Clear written and verbal communication.
• Strong organizational abilities.
• Good time-management skills.
• Basic computer proficiency.
• Comfortable using online scheduling tools.
• Ability to learn booking systems.
• Reliable and professional.
• Previous booking or scheduling experience is helpful but not required.

Responsibilities

• Respond to booking and scheduling inquiries.
• Gather customer preferences and required information.
• Research available dates, times, and options.
• Coordinate booking and appointment details.
• Review customer information for accuracy.
• Provide confirmations, reminders, and updates.
• Assist with changes and rescheduling requests.
• Communicate with providers when necessary.
• Maintain accurate booking and scheduling records.
• Track pending requests and outstanding details.
• Follow up with customers throughout the process.

Skills

Customer-service

Attention to detail

Communication

Organizational skills

Time management

Computer literacy

Scheduling tools

Learning systems

Reliability

Adaptive to changes

Job description

Remote Careers is seeking an organized Booking and Scheduling Coordinator to assist customers with coordinating reservations, schedules, and related service requests. The ideal candidate is detail-oriented, responsive, and comfortable managing customer information through online booking and scheduling systems.

The role involves handling inquiries, gathering preferences, researching options, coordinating details, and providing confirmations and updates while maintaining accurate records.