Front Desk & Guest Experience Specialist

Flare energy services; Miami (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Flare energy services seeks a friendly, organized front desk associate in Miami to greet visitors, manage appointments, and handle administrative tasks with precision. You will register guests, verify details, and ensure a welcoming environment while supporting smooth hotel operations.

ideal candidates have Opera Cloud experience, a high school diploma (hospitality diploma preferred), and strong English communication.

Qualifications

• Experience with Opera Cloud is a plus.
• High school diploma or equivalent required.
• Hospitality diploma is an asset.
• Proficient in English (spoken & written).
• Ability to multitask in a busy environment.
• Strong interpersonal and problem-solving abilities.
• Professional presentation and courteous demeanor.

Responsibilities

• Greeting visitors and directing inquiries professionally.
• Answering phone calls and managing appointments.
• Registering guests and handling payments and deposits.
• Maintaining a welcoming, organized front desk environment.
• Handling guest concerns promptly and courteously.
• Coordinating with staff to ensure smooth guest experiences.

Skills

Customer service

Guest relations

Multitasking

Communication skills

Problem solving

Reliability

Education

High school diploma or equivalent

Hospitality diploma

Tools

Opera Cloud

Job description

Flare energy services seeks a friendly, organized front desk associate in Miami to greet visitors, manage appointments, and handle administrative tasks with precision. You will register guests, verify details, and ensure a welcoming environment while supporting smooth hotel operations.

ideal candidates have Opera Cloud experience, a high school diploma (hospitality diploma preferred), and strong English communication.