Virtual Receptionist

Flare energy services; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Flare Energy Services is seeking a highly organized professional to be the first point of contact for clients and visitors. You will manage incoming calls, emails, and inquiries, providing exceptional customer service and support.

The role includes scheduling appointments, maintaining the calendar, handling communications promptly and efficiently, and supporting administrative tasks such as data entry and file management.

Qualifications

• Manage incoming calls, emails and inquiries with a professional and courteous approach.
• Maintain calendars and schedule appointments for team members.
• Provide timely information and assistance to clients; support administrative tasks.
• Handle confidential information with discretion and professionalism.

Responsibilities

• Answering and directing phone calls in a courteous and professional manner.
• Managing appointment scheduling and calendar coordination for team members.
• Responding to emails and inquiries, providing information and assistance as needed.
• Maintaining a clean and organized virtual workspace.
• Assisting with administrative tasks such as data entry, document preparation, and file management.
• Collaborating with team members to ensure smooth operations and effective communication.
• Handling confidential information with discretion and professionalism.

Skills

Phone etiquette

Calendar management

Customer service

Data entry

Microsoft Office

Tools

Microsoft Office

Google Workspace

CRM Software

Job description

We are seeking a highly organized and professional individual to serve as the first point of contact for our clients and visitors. The ideal candidate will manage incoming calls, emails, and inquiries, providing exceptional customer service and support. Responsibilities include scheduling appointments, maintaining the calendar, and ensuring that all communications are handled promptly and efficiently.

Key responsibilities include:

• Answering and directing phone calls in a courteous and professional manner.
• Managing appointment scheduling and calendar coordination for team members.
• Responding to emails and inquiries, providing information and assistance as needed.
• Maintaining a clean and organized virtual workspace.
• Assisting with administrative tasks such as data entry, document preparation, and file management.
• Collaborating with team members to ensure smooth operations and effective communication.
• Handling confidential information with discretion and professionalism.

The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in office software and virtual communication tools is essential. A positive attitude and a commitment to providing outstanding service are crucial for success in this role.