Virtual Program Coordinator – Bilingual, Adolescent Mental Health

The Adolescent Wellness Academy; Florida; Hybrid; USD 22,000 - 31,000; Part time

Job summary

Adolescent Wellness Academy (AWA) is hiring a Bilingual Virtual Program Coordinator to support the daily operations of our adolescent virtual mental health program.

You’ll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a non-clinical, client-facing role requiring strong organization, communication, and behavioral health experience.

Qualifications

• Fluent English and Spanish (written and verbal).
• Experience in behavioral health or mental health services.
• Remote work experience in a professional setting.
• Strong intake coordination, scheduling, documentation, and administrative skills.
• Proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools.
• Ability to work independently, multitask, and maintain confidentiality.
• Availability Monday–Friday, 2:00 PM–7:00 PM ET.

Responsibilities

• Intake & Admissions: Coordinate paperwork, scheduling, assessments, and family onboarding.
• Program Administration: Maintain attendance, census, schedules, client records, and documentation.
• Virtual Group Support: Assist with Zoom groups, transitions, participation, and technical troubleshooting.
• Clinical Team Support: Coordinate psychiatric appointments, IEP meetings, clinical schedules, and assigned administrative tasks.
• Family Communication: Provide bilingual updates, reminders, and administrative support.
• Documentation & Check-Ins: Complete timely records, assigned wellness check-ins, and program follow-ups.
• Safety & Escalation: Identify concerns and promptly communicate with clinical leadership.

Skills

Bilingual English/Spanish

Remote work experience

Intake coordination

Scheduling

Documentation

Administrative skills

Zoom proficiency

Microsoft Office

Tools

Zoom

Microsoft Office

Job description

At Adolescent Wellness Academy (AWA), we think teenagers are pretty amazing people. We see through the drama, the fears, and the “attitude” to the pain they’re experiencing—and to their hopes for the future. Our mission is to provide teens who are struggling with mental health or substance use issues with a place where they feel safe, understood, and cared about.

Joining AWA means becoming part of a compassionate, enthusiastic team where therapists, admissions reps, and support staff work hand-in-hand to guide parents and teens through crises, breakthroughs, and life-changing milestones. If you’d like to join us, we would love to hear from you. Adolescent Wellness Academy offers full-time, part-time, and per-diem employment with both remote and location-specific opportunities available.

Virtual Program Coordinator – Bilingual, Adolescent Mental Health

Part-Time in FL, US - Remote (within locations) - Adolescent Wellness Academy - Virtual

Virtual Program Coordinator – Bilingual, Adolescent Mental Health

Fully Remote | Part-Time | Monday–Friday, 2:00 PM–7:00 PM ET | $19/hour

English & Spanish Required | Behavioral Health & Remote Work Experience Required

About the Role

Adolescent Wellness Academy (AWA) is hiring a Bilingual Virtual Program Coordinator to support the daily operations of our adolescent virtual mental health program.

You’ll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a non-clinical, client-facing role requiring strong organization, communication, and behavioral health experience.

Backgrounds that translate well: Behavioral Health · Mental Health Administration · Intake Coordination · Patient Services · Virtual Program Support · Case Management

What You'll Do

• Intake & Admissions: Coordinate paperwork, scheduling, assessments, and family onboarding.
• Program Administration: Maintain attendance, census, schedules, client records, and documentation.
• Virtual Group Support: Assist with Zoom groups, transitions, participation, and technical troubleshooting.
• Clinical Team Support: Coordinate psychiatric appointments, IEP meetings, clinical schedules, and assigned administrative tasks.
• Family Communication: Provide bilingual updates, reminders, and administrative support.
• Documentation & Check-Ins: Complete timely records, assigned wellness check-ins, and program follow-ups.
• Safety & Escalation: Identify concerns and promptly communicate with clinical leadership.

What We’re Looking For

Required

• Fluent English and Spanish (written and verbal).
• Experience working in behavioral health or mental health services .
• Previous remote work experience in a professional setting.
• Strong intake coordination, scheduling, documentation, and administrative skills.
• Proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools.
• Ability to work independently, multitask, and maintain confidentiality.
• Availability Monday–Friday, 2:00 PM–7:00 PM ET .

Preferred

• Experience supporting adolescent PHP/IOP programs.
• Background in virtual behavioral health, admissions, or clinical administration.
• Experience coordinating care with therapists, families, and psychiatric providers.

Why AWA?

At Adolescent Wellness Academy, we help teens build healthier futures through compassionate, evidence-based mental health care. You'll play an important role in keeping our virtual program organized, accessible, and supportive for every family we serve.