Bilingual Virtual Program Coordinator – Remote

The Adolescent Wellness Academy; Florida; Híbrido; USD 22.000 - 31.000; A tiempo parcial

Descripción de la vacante

Adolescent Wellness Academy (AWA) is hiring a Bilingual Virtual Program Coordinator to support the daily operations of our adolescent virtual mental health program.

You’ll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a non-clinical, client-facing role requiring strong organization, communication, and behavioral health experience.

Formación

• Fluent English and Spanish (written and verbal).
• Experience in behavioral health or mental health services.
• Remote work experience in a professional setting.
• Strong intake coordination, scheduling, documentation, and administrative skills.
• Proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools.
• Ability to work independently, multitask, and maintain confidentiality.
• Availability Monday–Friday, 2:00 PM–7:00 PM ET.

Responsabilidades

• Intake & Admissions: Coordinate paperwork, scheduling, assessments, and family onboarding.
• Program Administration: Maintain attendance, census, schedules, client records, and documentation.
• Virtual Group Support: Assist with Zoom groups, transitions, participation, and technical troubleshooting.
• Clinical Team Support: Coordinate psychiatric appointments, IEP meetings, clinical schedules, and assigned administrative tasks.
• Family Communication: Provide bilingual updates, reminders, and administrative support.
• Documentation & Check-Ins: Complete timely records, assigned wellness check-ins, and program follow-ups.
• Safety & Escalation: Identify concerns and promptly communicate with clinical leadership.

Conocimientos

Bilingual English/Spanish

Remote work experience

Intake coordination

Scheduling

Documentation

Administrative skills

Zoom proficiency

Microsoft Office

Herramientas

Zoom

Microsoft Office

Descripción del empleo

Adolescent Wellness Academy (AWA) is hiring a Bilingual Virtual Program Coordinator to support the daily operations of our adolescent virtual mental health program.

You’ll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a non-clinical, client-facing role requiring strong organization, communication, and behavioral health experience.