Virtual Patient Safety Advocate

RiseMe; Barbourville (KY); On-site; USD 34,000 - 52,000; Full time

Job summary

Socket.dev is seeking a compassionate patient support specialist to monitor assigned patients, communicate changes, and intervene virtually when needed.

You will collaborate with nursing staff, participate in shift handoffs and team meetings, and ensure safe, ethical handling of patient information.

A High School Diploma or GED is required, with up to 1 year of related experience preferred, in a role that values clear communication and digital literacy.

Qualifications

• High School Diploma or GED required.
• Up to 1 year of relevant experience preferred.
• Ability to handle sensitive information ethically.

Responsibilities

• Communicate effectively with patients and show empathy.
• Use SBAR for hand-offs and updates.
• Model professional conduct and maintain confidentiality.
• Support clinical staff by relaying safety concerns and participating in team discussions.

Skills

Communication skills

Active listening

SBAR communication

Empathy

Digital literacy

Medical terminology

Confidentiality

Education

High School Diploma or GED

Job description

Socket.dev is seeking a compassionate patient support specialist to monitor assigned patients, communicate changes, and intervene virtually when needed.

You will collaborate with nursing staff, participate in shift handoffs and team meetings, and ensure safe, ethical handling of patient information.

A High School Diploma or GED is required, with up to 1 year of related experience preferred, in a role that values clear communication and digital literacy.