Virtual Safety Specialist

Appalachian Regional Healthcare (ARH); Barbourville (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) in Kentucky seeks a patient care assistant to monitor assigned patients, observe status, intervene when appropriate, and escalate to nursing staff as needed.

You will communicate changes, participate in shift handoffs and team meetings, and maintain patient dignity and confidentiality. Education required: High School Diploma or GED; up to 1 year of experience preferred; training on SBAR and basic digital literacy provided.

Qualifications

• High School Diploma or GED required.
• Up to 1 year of work experience preferred but not required.

Responsibilities

• Utilizes effective communication and active listening, exhibiting a compassionate and empathetic attitude.
• Functions as a positive influence, role model and adheres to professional code of conduct.
• Respects dignity and confidentiality of all matters relating to patient.

Skills

SBAR communication

Active listening

Compassionate care

Confidentiality

Digital literacy

Medical terminology

Customer service

Ethics & privacy

Education

High School Diploma/GED

Job description

Overview

Monitors, observes assigned patients, intervenes virtually as appropriate, escalates to nursing staff interventions as needed and communicates changes in status or concerns to nursing as required. Reports any safety hazards, participates in team conferences, shift handoff, in-service education and staff meetings. Performs other related duties as assigned.

Overview

Monitors, observes assigned patients, intervenes virtually as appropriate, escalates to nursing staff interventions as needed and communicates changes in status or concerns to nursing as required. Reports any safety hazards, participates in team conferences, shift handoff, in-service education and staff meetings. Performs other related duties as assigned.

Responsibilities

1 ) Utilizes effective communication skills and active listening, exhibits compassionate and empathetic attitude

• Practices Hands Off communication utilizing SBAR;
• Functions as a positive influence, role model and adheres to professional code of conduct
• Respects dignity and confidentiality of all matters relating to patient

Qualifications

Education

High School Diploma/GED or Equivalent

Minimum Work Experience

Up to 1 year preferred but not required

Required Skills, Knowledge, And Abilities

• Basic awareness of problem solving and decision-making skills.
• Basic awareness of digital literacy skills
• Basic knowledge of medical terminology
• Ability to deal tactfully with customers, patients, community and family members.
• Ability to handle sensitive information ethically and responsibly
• Considering the relative costs and benefits of potential actions to choose
• The most appropriate one
• Ability to function in clinical settings with diverse cultural dynamics of clinical staff and patients.
• Licenses and Certifications
• Additional training my be required or provided for virtual platform.