Virtual Office Administrator

Next Day Service LLC; United States; Remote; USD 16,000 - 18,000; Part time

Benefits offered by this job

Remote Work

Weekly Pay

SAVI Budget Planner Membership

Holidays Off

Simple IRA Retirement Account

3% Annual Employer Matching

Job summary

Next Day Service LLC is seeking a reliable Office Administrator for a remote, part-time role. The position supports the day-to-day operations of an appliance repair and installation business, with a focus on professional communication and multitasking in a remote environment.

Responsibilities include handling calls, scheduling, invoicing, and customer correspondence. This role offers weekly pay, a flexible schedule, and opportunities to grow into an Executive Administrative position as the

Qualifications

• Daily access to a phone and computer, laptop, or iPad.
• Reliable internet connection.
• Quiet and professional work environment.
• Professional communication and customer service skills.
• English speaker.
• Able to work independently in a remote environment.

Responsibilities

• Answer incoming phone calls — approximately 8–10 calls per day.
• Schedule appointments through our portal, text, and phone
• Communicate with customers by text, phone, and email
• Bill out work orders through the portal
• Confirm invoices in the portal
• Follow up on outstanding invoices by email or phone
• Submit appliance diagnoses through the portal
• Update customer work order statuses
• Respond to emails through the portal
• Transfer calls
• Respond to voicemails
• Send customer review requests
• Update and maintain documents
• Assist with general administrative tasks as needed

Skills

Customer service

Communication

Multitasking

Detail oriented

Remote work setup

Job description

Office Administrator - Remote, Part-Time

Next Day Service LLC is seeking a reliable, detail-oriented, and highly adaptable Office Administrator to join our growing team.

This is a remote, part-time position supporting the day-to-day operations of our appliance repair and installation business. The ideal candidate is professional, organized, comfortable multitasking, and able to communicate effectively with customers and team members.

Position Details

Pay: $13.50 per hour

Pay Frequency: Weekly

Schedule: Monday-Friday, Part Time

Hours: 9:00 AM-2:30 PM EST

Work Location: Remote

Expected Start Date: Mid-October

Responsibilities

• Answer incoming phone calls — approximately 8–10 calls per day
• Schedule appointments through our portal, text, and phone
• Communicate with customers by text, phone, and email
• Bill out work orders through the portal
• Confirm invoices in the portal
• Follow up on outstanding invoices by email or phone
• Submit appliance diagnoses through the portal
• Update customer work order statuses
• Respond to emails through the portal
• Transfer calls
• Respond to voicemails
• Send customer review requests
• Update and maintain documents
• Assist with general administrative tasks as needed

Requirements

• This is NOT a phone-only position
• Daily access to a phone and computer, laptop, or iPad
• Reliable internet connection
• Quiet and professional work environment
• Professional communication and customer service skills
• English speaker
• Highly adaptable and willing to learn
• Strong multitasking abilities
• Detail-oriented and organized
• Able to work independently in a remote environment

Employee Benefits

• Remote Work
• Weekly Pay
• SAVI Budget Planner Membership
• Holidays Off
• Simple IRA Retirement Account
• 3% Annual Employer Matching

Growth Opportunity

This position has the potential to grow into an Executive Administrative role as the company continues to expand.

We are looking for someone who wants to grow with the company, take on additional responsibility, and develop their administrative skills over time.