Virtual Member Service Pro - Video Teller

Americas Thrift Stores; DuPont (WA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

PTO

11 paid holidays

401k match

Long term disability

Life insurance

EAP

Volunteer days

Job summary

ACU is hiring a Virtual Teller to serve members through ITM, delivering friendly, on-camera service and accurate financial transactions. The role is built for customer-focused individuals with a background in financial services and a bondable profile.

You'll join a collaborative team, receive comprehensive benefits, and participate in ongoing training to expand knowledge of products and services across the credit union. The position emphasizes member satisfaction and process accuracy.

Qualifications

• High school diploma or equivalent.
• Six months to one year of experience in a financial institution.
• Must be bondable.

Responsibilities

• Help credit union members with transactions through the interactive teller machine (ITM).
• Bring video presence and be comfortable, professional, and friendly on camera with members.
• Handle savings, loans, checks, and more.

Skills

Customer service

Video communication

Computer skills

Problem solving

Written communication

Organized

Education

High school diploma or equivalent

Job description

ACU is hiring a Virtual Teller to serve members through ITM, delivering friendly, on-camera service and accurate financial transactions. The role is built for customer-focused individuals with a background in financial services and a bondable profile.

You'll join a collaborative team, receive comprehensive benefits, and participate in ongoing training to expand knowledge of products and services across the credit union. The position emphasizes member satisfaction and process accuracy.